Compliance Calendar for April 2018

From
To

UCD Implementation Update

Effective: April 1, 2018
Industry: Mortgage Lending
Source: Fannie Mae , Freddie Mac   Joint Announcement →
Tag: Loan Delivery
  • The requirement to embed the Closing Disclosure PDF in the UCD XML file will be fully enforced no earlier than April 2018

Revisions to the Texas Security Instrument

Effective: April 1, 2018
Industry: Mortgage Lending
Source: Fannie Mae   SEL-2017-09 →
Tags: Texas, Closing, Loan Documents
  • Fannie Mae and Freddie Mac have revised the Texas Deed of Trust (Form 3044) to reflect recent changes to state law that affect the date of foreclosure sales. The revised Form 3044 (with a revision date of 10/17) is available on the Single Family Security Instruments page on our website.
  • Lenders are encouraged to use the updated document immediately, but must do so for mortgage loans with note dates on or after April 1, 2018.

Ginnie Mae Pooling Eligibility for Refinance Loans and Monitoring of Prepay Activity

Effective: April 1, 2018
Industry: Mortgage Lending
Source: Other   APM 17-06 →
Tag: Pools

APM 16-05 is superceded by APM 17-06 effective April 1, 2018.  Effective with pool issuances on or after April 1, 2018:

Streamlined refinance loans and cash-out refinance loans are eligible for Ginnie Mae I Single Issuer Pools and Ginnie Mae II Multiple Issuer Pools if and only if:

  • a) the borrower made at least six consecutive monthly payments on the loan being refinanced, referred to hereinafter as the Initial Loan, beginning with the payment made on the first payment due date; and 
  • b) the first payment due date of the refinance loan occurs no earlier than 210 days after the first payment due date of the Initial Loan.

Streamlined refinance or cash-out refinanced loans that do not meet these requirements may not be pooled into Ginnie Mae I Single Issuer Pools or Ginnie Mae II Multiple Issuer Pools, but are eligible for Ginnie Mae II Custom Pools if the loans otherwise comply with Ginnie Mae II Custom pooling parameters.

Fully underwritten rate/term refinance loans are acceptable collateral for any eligible Ginnie Mae security and are free from the pooling restrictions identified above so long as:

  • a) the corresponding housing agency (FHA, VA, RD, or PIH) has implemented a fully underwritten rate/term refinance loan program specifying any attendant seasoning, loan performance, maximum LTV, full documentation, and full appraisal requirements; and
  • b) the refinance loan in question meets all such housing agency requirements.

Policy Guidance for VA Interest Rate Reduction Refinance Loans (IRRRL)

Effective: April 1, 2018
Industry: Mortgage Lending
Source: VA   Circular 26-18-1 →
Tag: Credit - Initial Disclosures

Starting with loans closed on and after April 1, 2018, lenders should:

  • Provide the Veteran’s Statement and Lender Certification (note: lender certification only needed for payment increases of 20 percent or more), as outlined in VA Lender’s Handbook, Chapter 6 section 1d.  
  • Lenders should provide this information to the Veteran with the initial disclosure documents no later than the third business day after receiving the Veteran’s application.

USDA Modified Interest Rate Waiver

Effective: April 2, 2018
Industry: Mortgage Servicing
Source: USDA  
Tag: Loss Mitigation

In response to the rising interest rate environment, the Single Family Housing Guaranteed Loan Program (SFHGLP) is issuing a waiver for all approved loan servicers to modify loans whereby the interest rate may exceed the original guaranteed note rate.  The current policy which limits the modified maximum interest rate to the original guaranteed note rate has hindered loan servicers in their ability to offer the full range of loss mitigation alternatives to borrowers.

Loan servicers must adhere to Chapter 18 of the SFHGLP Technical Handbook when conducting a financial analysis of the borrower’s capacity to support the modified mortgage payment. The result of the financial analysis must demonstrate the borrower’s ability to support the modified mortgage payment going forward.

Effective immediately, loan servicers may consider offering a modified interest rate which does not exceed the Freddie Mac Weekly Primary Mortgage Market Survey (PMMS) rate for a 30 year fixed rate mortgage (US Average) rounded to the nearest one-eighth of one percent (0.125%) plus 50 basis points as of the date the modification is approved.  This may result in a modified interest rate which exceeds the original guaranteed note rate which is now permissible as a result of this waiver.

This waiver is in effect until rescinded by the SFHGLP.

Questions regarding this announcement may be directed to Richard Kane in the Rural Housing National Office at 202-720-0320 or Richard.Kane@wdc.usda.gov.

Selling Guide Updates

Effective: April 3, 2018
Industry: Mortgage Lending
Source: Fannie Mae   SEL-2018-03 →
Tags: Closing, Underwriting

Full Service Certification Custodians

  • Lenders will soon have the option to use full-service certification custodians (FCCs) for whole loans and for loans in MBS. 
  • This new option will be available after Fannie Mae has approved the document custodian to be an FCC and the applicable Master Custodial Agreement governing FCCs has been fully executed. 

Lender Contributions

Clarifies that lender-sourced contributions to fund closing costs and prepaid fees that are normally the responsibility of the borrower are permitted provided the following: 

  • A lender-sourced contribution may not be used to fund any portion of the down payment, subject to repayment requirements, or require financial obligation apart from the subject mortgage; or passed to the lender from a third party. 
  • The amount of the lender contribution should not exceed the amount of borrower-paid closing costs and prepaid fees. 
  • Otherwise, the amount of the contribution is not limited except when the lender is an interested party to a purchase transaction as defined in B3-4.1-02, Interested Party Contributions, and in that case, the interested party contribution (IPC) policy applies. 
  • Any excess lender credit required to be returned to the borrower in accordance with applicable regulatory requirements is considered an overpayment of fees and charges, and may be applied as a principal curtailment or returned in cash to the borrower.

Conversion of Construction-to-Permanent Financing: Single-Closing Transactions -- Must implement on or before August 1, 2018

  • Clarifies when a single-closing construction-to-permanent transaction is processed as a purchase or a refinance based on the timing of lot ownership. 
  • The transaction type will be based on lot ownership at the time of “the first advance of interim construction financing”

Payee Codes in the Loan Delivery Application

  • We will now make payee codes available in LD after the lender submits a Form 482, Seller’s Designation of Wire Transfer Instructions and the form is processed. 
  • Note that Form 482 has been updated. 

Retirement of the Out of Compliance Process for Housing Goals Data

  • In Loan Delivery Release Notes dated June 27, 2016, we communicated that housing goals data elements would become required data. 
  • Because this data is now required at delivery, lenders no longer receive the monthly Out of Compliance reports. 
  • The Selling Guide is updated to remove the related references. 

B3-4.4-01: Asset Verification

  • We removed a reference to principal residence conversions as a transaction that will require verification of additional assets above and beyond the amount required by DU. 
  • This policy was previously retired. 

FDIC Deposit Insurance Assessments

Effective: April 5, 2018
Industry: Consumer Lending
Source: Other   12 CFR 327 →
Tag: Banking
  • Technical amendment makes clear that small bank assessment credits will be applied for assessment periods in which the reserve ratio of the Deposit Insurance Fund (DIF) is at least 1.38 percent instead of, as currently provided, just when the ratio exceeds 1.38 percent. 
  • Technical amendment removes a data item from the assessment regulations that most small banks can no longer report on the Consolidated Report of Income and Condition (Call Report). 
  • Technical amendment re-incorporates, for assessment purposes, the capital definitions and ratio thresholds used for prompt corrective action (PCA) that were inadvertently removed in a 2016 rulemaking.

Loans for Alteration and Repair

Effective: April 5, 2018
Industry: Mortgage Lending
Source: VA   Circular 26-18-6 →
Tags: Underwriting, Property - Appraisal

VA may guarantee a loan for alteration and/or repair that allows improvements to be included in the value and completed after closing of the loan. The loan proceeds are paid out to the builder and/or contractor during the alteration/repair period. The lender must obtain written approval from the borrower before each disbursement or draw payment to the builder and/or contractor.

Please see Circular 26-18-6 for complete requirements, including general guideline processes defined by VA. Below is a summary:

  • Eligible VA Loan Types: VA purchase loans, and VA regular (aka Cash-Out)
    refinance loans.
  • Credit and Underwriting: Loans for alteration and repair are underwritten in accordance with the VA Lender’s Handbook, 26-7, Chapter 4. 
  • Property Eligibility and Appraisals: The property and appraisal requirements for alteration and repair can be found throughout the VA Lender’s Handbook, 26-7, Chapter 10 and 16. All VA minimum property requirements (MPR), outlined in the VA Lender’s Handbook, 26-7, Chapter 12, must be met prior to issuance of the Loan Guaranty Certificate (LGC) and the final inspection/certificate of occupancy. 
  • Eligible Alterations and Repairs: Eligible alterations and repairs must be those ordinarily found on similar properties of comparable value in the community. 
  • Acquisition Cost versus Value: Purchase, must use the lessor of the
    acquisition cost or the as-completed value determined by the VA fee panel appraiser.  Refinance, must use the lessor of the acquisition cost, or the as-completed value determined by the VA fee panel appraiser. 
  • Builder and Contractor Registration Requirements: The builder, or contractor must have a valid VA builder identification number prior to
    a VA NOV being issued. 
  • Change Orders: Borrowers are permitted to pay for change orders and upgrade out of pocket. Change orders/upgrades made after the appraisal cannot be mortgaged into the new loan, unless the appraisal is updated. Change orders must be approved, in advance, by the appraiser, to ensure there is no loss in value. 
  • Alteration and repair project management: The lender is responsible for all aspects of establishing the account containing the alteration and repair funds. The lender must ensure that funds are accounted for and disbursed according to the progress completed. The lender should have the specialized experience to process, underwrite, close, and set-up the loan in progress (LIP) account or draw account. 
  • Fees and Charges: Lender’s may charge the Veteran a construction fee of up to two percent of the amount of the loan for its services, provided that the majority portion (51 percent or more) of the loan proceeds are paid out by the lender during the actual progress of the construction, alteration, improvement, or repair. Such charges may be in addition to the one percent origination charge. If the portion of disbursed proceeds for services is less than 51 percent, a one percent or less construction fee is permissible in addition to the one percent origination charge. 
  • Inspections: Improvements must be completed according to local building codes. It is the lender's responsibility to negotiate an inspection schedule with the builder or contractor, and it is the lender's responsibility to ensure it is followed. 
  • Guaranty: The guaranty for alteration and repair loans will not be issued until a clear final inspection report has been completed by the VA fee appraiser. 

Construction/Permanent Home Loans

Effective: April 6, 2018
Industry: Mortgage Lending
Source: VA   Circular 26-18-7 →
Tag: Underwriting

Please see Circular 26-18-7 for complete details and the processes outlined by VA. Below is a summary:

  • Credit and Underwriting: Loans for construction/permanent are underwritten in accordance with Chapter 4 of the VA Lender’s Handbook. 
  • Property Eligibility and Appraisals: The property and appraisal requirements for proposed construction can be found throughout Chapter 10, and Chapter 16 of the VA Lender’s Handbook. All VA minimum property requirements (MPR), as outlined in Chapter 12 of the VA Lender’s Handbook, must be met prior to issuance of the Loan Guaranty Certificate, and the final inspection/certificate of occupancy. 
  • Eligible VA Loan Types: One-time close (or single close) construction loans and two-time close construction loans.
  • Transaction types in a Construction/Permanent Home Loan: Purchases, where the Veteran has a signed contract to build or where the Veteran acts as their own contractor and/or hires subcontractors.  Refinance, where construction was completed and at least 1 year has passed as evidence by a Certificate of Occupancy (CO), or other evidence by the taxing authority.

Appraisals for Commercial Real Estate Transactions

Effective: April 9, 2018
Industry: Consumer Lending, Mortgage Lending
Source: Other   OCC Bulletin 2018-10 →
Tag: Property - Appraisal
  • Increases the appraisal threshold for commercial real estate (CRE) transactions from $250,000 to $500,000.
  • Transactions at or below this level do not require appraisals that conform to Title XI of the Financial Institutions Reform, Recovery, and Enforcement Act of 1989 and the interagency appraisal rules.
  • Amends the appraisal rules to reflect the higher CRE appraisal threshold as it relates to evaluations and the use of certified appraisers. 

Community Reinvestment Act Corrections

Effective: April 10, 2018
Industry: Consumer Lending, Mortgage Lending
Source: Other   Federal Register →
Tags: CRA, Banking

DATES: Effective April 10, 2018 and applicable beginning January 1, 2018.

This document supplements and corrects the SUPPLEMENTARY INFORMATION section of the final rule entitled “Community Reinvestment Act Regulations” (the CRA final rule), published on November 24, 2017, Federal Register Document 2017-25330 (82 FR 55734), by the OCC, the Board, and the FDIC (collectively, the Agencies), by addressing two additional comments that were timely submitted but inadvertently not included in the rulemaking record of the CRA final rule. The sections of this correction document are effective as if they had been included in the SUPPLEMENTARY INFORMATION section of the CRA final rule, effective January 1, 2018.

Fannie Mae Servicing Guide Announcement SVC-2018-03 Servicing Transfer Welcome Calls

Effective: April 11, 2018
Industry: Mortgage Servicing
Source: Fannie Mae   Announcement SVC-2018-03 →
Tag: Servicing Transfers

In an effort to simplify servicing, we have updated our Guide with regards to concurrent and post-delivery servicing transfers to remove the requirement that the transferee servicer

  •  Initiate welcome calls to borrowers within five days after transfer,
  •  Make at least three welcome call attempts by the end of the month following the file transfer (unless contact is made or a payment is received), and
  •  Use commercially reasonable efforts to maintain accurate contact information

This policy change will enable servicers to implement their own process so long as it remains in compliance with applicable law.

We have updated the requirement related to concurrent servicing transfers to align with the policy outlined in post-delivery servicing transfers, which requires transferor and transferee servicers to provide borrowers

  •  prompt and accurate information of a pending transfer of servicing,
  •  prompt and courteous responses to their inquiries about the transfer, and
  •  specific notices regarding the transfer of servicing.

Updated Servicing Guide Topics

  •  A2-7-01, Concurrent Servicing Transfers
  •  A2-7-03, Post-Delivery Servicing Transfers

Effective Date
These policy changes are effective immediately.

Wisconsin Foreclosure Bidding and Real Estate Transfers and Payoffs

Effective: April 17, 2018
Industry: Mortgage Servicing
Source: Wisconsin   Bankers Advisory Alert →
Tags: Payoffs-Reconveyances, Assumptions

Nonprobate Transfers of Real Estate

  • While previously a designated beneficiary could only be named in a “transfer of death” deed, the new bill allows designated beneficiaries to be named in any document.  
  • The only requirement is that all regulations and fees regarding the substitute document must be met and paid for, in order to ensure legality.

Transfer by Affidavit Procedure

  • May be used when the gross value of the decedent’s estate is less than $50,000.
  • The bill notes that purchasers and lenders who acquire improperly transferred property will be held harmless if acting in good faith.

Payoff Statements

  • Creates more flexibility for creditors, by allowing them to qualify the payment amount, state that the payoff amount cannot be determined, or state that the payoff amount is subject to change under certain conditions.

Wisconsin Eliminates Interest on Escrow Requirements

Effective: April 17, 2018
Industry: Mortgage Servicing
Source: Wisconsin   Ballard Sparh, LLP Alert →
Tags: Wisconsin, Escrow-Impounds

On April 17, the Wisconsin governor signed AB 822, which eliminates the requirement that financial institutions pay interest on certain residential mortgage loan escrow accounts. Previously, Wisconsin required institutions to pay interest on escrow accounts at a rate of no less than 5.25 percent if the loan was originated between February 1984 and December 1993, or at a variable rate if the loan was originated on or after January 1, 1994. 

Effective April 17, financial institutions are not required to pay interest on escrow accounts for residential mortgage loans originated on or after the effective date.

Oregon Mortgage Servicer Licenses

Effective: April 17, 2018
Industry: Mortgage Servicing
Source: Oregon   Alert →
Tags: Oregon, Licensing
  • Finalizes requirements for mortgage servicer licenses
  • Mortgage servicer licenses will expire on December 31 of each calendar year; applications for renewal must be submitted at least 30 days prior to the expiration date

Fair Debt Collection Practices Act

Effective: April 18, 2018
Industry: Consumer Lending, Mortgage Servicing
Source: Maine   S.P. 613 →
Tags: Maine, Licensing
  • Removes the licensing condition that requires a debt collector to be “face to face” when soliciting business from Maine creditors; and
  • Requires a debt collector to be licensed in the state before collecting a debt from a consumer in the state, regardless of the debt collector’s actual location.

Amendments to Certain Mortgage Servicing Provisions

Effective: April 19, 2018
Industry: Mortgage Servicing
Source: CFPB   Title XIV Rules: Mortgage Servicing →
Tags: Bankruptcy, ​Successor in Interest, Periodic Statements

Successor in Interest provisions

Current rule only refers to successor of deceased borrower

New rule mirrors Garn-St. Germain Act (due-on-sale clauses)

  • A transfer by devise, descent, or operation of law on the death of a joint tenant or tenant by the entirety; 
  • A transfer to a relative resulting from the death of a borrower; 
  • A transfer where the spouse or child of the borrower becomes an owner of the property; 
  • A transfer resulting from a decree of a dissolution of marriage, legal separation agreement, or an incidental property settlement agreement, by which the spouse of the borrower becomes an owner of the property; or 
  • A transfer into an inter vivos trust in which the borrower is and remains a beneficiary and which does not relate to a transfer of rights of occupancy in the property

Confirming successor in interest status – Servicers must:

  • Respond to a written request from a putative successor by providing that person with a written description of the documents required to confirm the person’s identity and ownership interest in the property
  • Maintain procedures to promptly facilitate communication with potential or confirmed successors (but no need to affirmatively search)
  • Maintain procedures to promptly determine the documents needed and promptly inform the potential successor of those documents and how to submit a written request to be treated as a successor (but no need to provide legal advice)
  • Maintain procedures to promptly make a determination and notify the person of that determination

          (info) Servicer may request additional documentation if necessary

Servicing Rule requirements generally will apply to a confirmed successor in interest. Exceptions:

  • Except in response to an information request, no need to provide disclosures if the servicer is providing the same disclosure to another borrower or consumer
  • No need to comply with the loss mitigation live contact requirements if already complying with respect to another borrower on the account
  • May take steps to avoid sending disclosures which imply personal liability (e.g., revising text, including affirmative disclosure, explanatory notice and acknowledgement form)

          (info) CFPB clarifies that communicating with successor in interest will not violate GLBA or FDCPA 


Provide periodic statements and loss mitigation information to borrowers in active bankruptcy

Bankruptcy exemption – applicability

Now applies only if two criteria are met:

1. Must be a debtor in bankruptcy under Title 11 or must have discharged personal liability pursuant to 11 U.S.C. § § 727, 1141, 1228, or 1328; and

2. One of the following conditions must apply:

  • Consumer requests in writing that the servicer cease providing periodic statements;
  • Bankruptcy plan provides that the consumer will surrender the dwelling, provides for the avoidance of the lien securing the loan, or otherwise does not provide for payment of pre-bankruptcy arrearage or the maintenance of payments under the loan;
  • Bankruptcy court orders the lien avoided, lifts the automatic stay, or requires the servicer not to provide periodic statements; or
  • Consumer files statement of intention to surrender the dwelling and has not made partial or periodic statement since commencement of bankruptcy

Bankruptcy exemption - modified statements

If the exemption (as now modified) does not apply, servicer may alter periodic statement to account for bankrupt status

  • May omit certain delinquency information
  • Must include certain informational disclosures about bankruptcy
  • Special modification required for borrowers in bankruptcy under Chapter 12 or 13

Mortgage Servicing Rules Under the Truth in Lending Act (Regulation Z)

Effective: April 19, 2018
Industry: Mortgage Servicing
Source: CFPB   Final Rule →
Tags: Bankruptcy, Periodic Statements
  • § 1026.41(e)(5)(iv)(B) and (C) revised to provide a single-statement exemption for the next periodic statement or coupon book that a servicer would otherwise have to provide, regardless of when in the billing cycle the triggering event occurs. 
  • New comments 41(e)(5)(iv)(B)–1 through –3 to clarify the operation of the single-statement exemption. 
  •  § 1026.41(e)(5)(iv)(C) and its related commentary has been removed as they are no longer necessary in
    light of the changes to § 1026.41(e)(5)(iv)(B) and its related commentary. 

New York Foreclosure Provisions Regarding Reverse Mortgages

Effective: April 20, 2018
Industry: Mortgage Servicing
Source: New York   Bankers Advisory Alert →
Tags: New York, HECM, Foreclosure

Reverse Mortgage Home Loan Definition

  1. The borrower is a natural person;
  2. The debt is incurred by the borrower primarily for personal, family or household purposes;
  3. The loan is secured by a mortgage or deed of trust on real estate improved by one to four family dwelling or a condominium unit used or occupied, or intended to be used or occupied wholly or partly, as the home or residence of one or more persons and which is or will be occupied by the borrower as the borrower’s principal dwelling; and the property is located in the state of New York.

Mandatory Conference Excluded

The amendment stipulates that a residential foreclosure action involving a high-cost home loan or a subprime or nontraditional home loan, where the court holds a mandatory conference within sixty days after the date when proof of service is filed with the county clerk for the purpose of holding settlement discussions pertaining to the relative rights and obligations of the parties under the mortgage loan documents, shall not apply to a home loan secured by a reverse mortgage where the default was triggered by the death of the last surviving borrower unless:

  1. “[T]he last surviving borrower’s spouse, if any, is a resident of the property subject to foreclosure; or”
  2. “[T]he last surviving borrower’s successor in interest, who, by bequest or through intestacy, owns, or has a claim to the ownership of the property subject to foreclosure, and who was a resident of such property at the time of the death of such last surviving borrower.”

Foreclosure Notice

  1. Notice must be provided to the borrower prior to commencement of legal action, including foreclosure. 
  2. Notice must be provided at least ninety days prior to commencement of legal action and be in the format of and include the information as provided in Section 1304.

Regulations Adopted on an Emergency Basis - Business Conduct of Mortgage Loan Servicers

Effective: April 21, 2018
Industry: Mortgage Servicing
Source: New York   Business Conduct of Mortgage Loan Servicers →
Tag: Servicing Transfers

April 21, 2018

Emergency Adoption of Part 419 of the Superintendent's Regulations (Servicing Mortgage Loans: Business Conduct Regulations)

Note: All documents in section below are in Adobe Acrobat (PDF) format:

Multifamily Guide Updates

Effective: April 27, 2018
Industry: Mortgage Lending
Source: Freddie Mac   Guide Bulletin M2018-2 →
Tag: Multifamily

In the April 27, 2018 Guide Bulletin, we are:

  • Revising our requirements regarding the required remaining ground lease term for ground lease Mortgages
  • Updating our minimum rating requirements for eligible depositories, to align more closely with our Pooling and Servicing Agreements
  • Clarifying that there is no preset minimum combined DCR requirement for TAH Mortgages with third-party soft subordinate debt
  • Modifying our position regarding the acceptable date of a rent roll submitted with the Annual Inspection Forms via the Property Reporting System
  • Updating our procedures for requesting that earthquake coverage be reduced or discontinued when seismic risk changes have taken place after we have purchased a Mortgage
  • Updating our provisions regarding documentation required following a change in property management
  • Removing language regarding exceptions to the Minimum Origination Fee
  • For a Forward Commitment, removing the requirement that an Architectural Consultant obtain and review the final project cost certification
  • Clarifying our guarantor requirements for SBL Mortgages
  • Updating our requirements for evaluating private wells and waste treatment systems
  • Changing the timeline for submitting the Mid-Year Rent Schedule for certain SBL Mortgages
  • Making minor modifications to our system administrator responsibilities
  • Removing unnecessary references to the Annual Income and Expense Assessment and Detailed Quarterly Income and Expense Assessment
  • Miscellaneous Forms changes

All revisions announced by this Bulletin are effective immediately.

Pennsylvania Mortgage Servicing Regulations

Effective: April 28, 2018
Industry: Mortgage Servicing
Source: Pennsylvania   PA Bulletin →
Tags: Pennsylvania, Periodic Statements, Servicing Transfers, Escrow-Impounds, Correspondence|Compliants, Insurance, Loss Mitigation

The Department of Banking and Securities (Department) adopts Chapter 59 (relating to mortgage servicing). These regulations incorporate the Federal requirements and standards in effect as April 19, 2018, as most recently issued by the Consumer Financial Protection Bureau's mortgage servicer regulations in 12 CFR Part 1024, Subpart C.  These regulations include:

  • 59.1. Purpose.
  • 59.2. Scope. 
  • 59.3. Definitions. 
  • 59.4. General disclosure requirements. 
  • 59.5. Mortgage servicing transfers. 
  • 59.6. Timely escrow payments and treatment of escrow account balances. 
  • 59.7. Error resolution procedures. 
  • 59.8. Requests for information. 
  • 59.9. Force-placed insurance. 
  • 59.10. General servicing policies, procedures, and requirements. 
  • 59.11. Early intervention requirements for certain borrowers. 
  • 59.12. Continuity of contact. 
  • 59.13. Loss mitigation procedures. 
  • 59.14. Coordination with existing law. 
  • 59.15. Additional notices.