Client Services Manager

ARMCO provides the industry’s leading software solution for quality control and audit. In fact, 33% of the top 150 lenders in the U.S. partner with ARMCO for quality control solutions. ARMCO’s award winning products and consultative approach helps banks, mortgage companies, servicers, lenders, and other organizations in the mortgage vertical better understand loan quality, control it, and convey it.

ABOUT THE ROLE

ARMCO is looking for a full-time Technical Support Engineer who enjoys new technology and challenges to join our Client Success team. We are relentlessly committed in the continued success and satisfaction of our client base.

Specific Responsibilities may Include, but are not Limited to:

Required Qualifications:

Highly Desirable Qualifications:

 

About ARMCO

Over half of the top 20 mortgage lenders in the U.S. choose ARMCO as their provider of risk management software. ARMCO’s product line includes loan quality enterprise software, services, data and analytics. Its flagship product, ACES Audit Technology™, has set the bar for user definability in its category. It is used at virtually every point in the mortgage lifecycle, as well as for a wide range of risk-prone business operations outside traditional mortgage origination and servicing. ARMCO’s consultative approach to customer relationships leverages 25 years of mortgage risk intel, assuring that its clients are using the most effective risk mitigation strategies, and are using the fastest, most reliable, most efficient means for preventing risk-related loss. ARMCO distributes the ARMCO Mortgage QC Industry Trends Report, a free quarterly analysis of industry-wide mortgage loan quality.

Physical Requirements: This position requires the ability to sit for long periods of time, hear and converse over the telephone/computer, and type frequently on a computer (4 or more hours per day). Must be able to lift and carry up to 15 pounds.

We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Up to 20% travel may be required.

 

For consideration, provide resume and cover letter to Sharon Reichhardt at SReichhardt@armco.us.


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