Technical Support and Security

  • Unlimited customer support calls and emails
  • Support to leverage the system and help you drive positive change
  • Information secured in a SSAE-16 certified data center
  • All support included in your initial pricing

Your success is our success. ARMCO allows unlimited ACES Audit Technology customer technical support calls and emails via a dedicated phone line and email at no additional cost. Our customer service is the finest in the industry. We pride ourselves on solving your problems and helping you improve your organization’s quality control through our premiere mortgage quality control software. We’ll work with you to change your organization’s perception of QC as a cost-center. Together, we can leverage capabilities, findings and reports that will affect business change and increase your profitability. Feel free to contact us today if you’d like a reference to speak to you about our commitment to customer support and our passion for excellence.

All company information and customer data is secured in our SSAE-16 certified data center. There are multiple levels of redundancy and backup to protect information onsite. Nightly backups are performed to a secure location offsite. Our system and hosting environment have been tested multiple times with penetration testing by third parties. 

We welcome any inquiry about our technical support and data security and will happily provide further detail to satisfy your requirements. Schedule a consultation with an ARMCO specialist to review your needs and concerns.