ACES News

Follow ACES Announcements, Media Coverage, and Conference Schedule

Conference | April 23, 2024

Join Team ACES at the upcoming ABA Risk & Compliance Conference in WA

Come visit Team ACES at the upcoming ABA Risk & Compliance Conference at Booth #708.

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Conference | April 23, 2024

ACES President and COO Presenting at the Mortgage Innovators Conference

ACES President and COO has been invited to present alongside Brian Zitin, CEO, Reggora, at the upcoming Mortgage Innovators Conference in Anaheim, CA.

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Article | April 19, 2024

Loan buybacks haven’t disappeared, but they are trending down

To avoid costly repurchases, quality control efforts have ramped up across the industry, with future technologies expected to further amplify accuracy

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Article | April 05, 2024

ACES Quality Management: Critical Defect Rate Continues to Decline in Q3

ACES Quality Management, Denver, found the overall critical defect rate continued to fall in Q3 2023, by 2.91% to 1.67%.

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Article | April 05, 2024

Mortgage critical defect rates improve, but issues remain

Mortgage production defect rates in the third quarter of 2023 showed continued improvement, even as origination volume was hard to come by, the latest Aces Quality Management report found.

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Podcast | April 03, 2024

Fintech Hunting Podcast Interviews Trevor Gauthier, CEO at ACES Quality Management

In this episode, Michael welcomes back Trevor Gauthier, CEO at ACES Quality Management, an esteemed industry figure with a wealth of knowledge and experience. Together, they dive deep into the importance of quality control in today's mortgage market, shedding light on the challenges lenders face and the areas where they often fall short.

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April 03, 2024

ACES Q3 2023 Mortgage QC Trends Report Finds Critical Defect Rate Declines for Fourth Consecutive Quarter

DENVER, Colo., April 4, 2024—ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the third quarter (Q3) of 2023. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

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Conference | February 29, 2024

Join Team ACES at the upcoming CBA Live Conference in DC

Come visit ACES at the upcoming CBA Live Conference in DC

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Press release | February 14, 2024

ACES Quality Management Releases Call Monitoring Audit Pack to Enhance Mortgage Quality Control and Compliance Programs

DENVER, Colo., Feb. 15, 2024—ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has announced its newest product offering, ACES Call Monitoring Audit Pack. The pre-built, configurable Call Monitoring Audit Pack enables lenders and servicers to establish an additional layer of protection quickly and seamlessly within their QC program. ACES Call Monitoring Audit Pack includes custom data fields, ACES managed questionnaires and custom reports configurable to the individual organizations’ business needs.

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Article | February 13, 2024

QC is imperative for long-term mortgage servicing success, here’s why

In the current mortgage landscape, ensuring the highest standards of loan quality is paramount not only during the origination process but also over the life of the loan. As the mortgage industry grapples with a changing market and regulatory complexities, we sat down with Amanda Phillips, Executive Vice President of Compliance at ACES Quality Management, to discuss how lenders can foster long-term success through a robust servicing QC process.

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